Monday, February 26, 2007

Passport Mania

Many of you have heard about the long lines at the Passport Canada offices, due to new regulations to travel into the US, among other things. I knew I wanted to attend in person anyhow, regardless of lineups because I was not interested in putting my ID in the mail with my application, preferring instead to show it, and keep it with me. I mean, what do they expect people to do when they've sent off their driver's license...only to be pulled over for some reason or another, and there I am without it. It's not like they are processing them swiftly...processing times these days are several weeks, if not days. So I looked up the Service Canada sites for Edmonton, got directions from my niece's husband, and off I went.


Snag one. There is only one location of the four listed that actually processes Passports, regardless of what the website lists. I went in search of one that didn't, not knowing this. Circled around and around to where it was supposed to be, in the Argyll Centre. I arrived at Argyll Plaza, and asked a fellow in the parking lot if he knew where it was. Nope. Had no idea. Great. More driving around, and I finally located the Centre. Directly kitty corner from Argyll Plaza. It was no wonder that I missed it. The sign for the centre was in the shape of a dreidl, with the name painted on the top, and the businesses contained within around the outside. Yes, the top. One could barely see it, let alone spot it from the street as you were whizzing through with traffic. Once I spotted it, I went in search of the office. Nowhere in sight. I went into a mattress store, and the fellow there said the Argyll Centre was across the street. Um, what? Why is the sign for it right outside your business? The sign across the street clearly says in huge letters - Argyll Plaza. He insisted that he was right until I took him to the window to point it out on the huge dreidl. Oh, he said. Then he pointed out the Service Alberta office across the street in the Argyll Plaza. Off I was like a herd of turtles (thinking of you Ang!). I march into the office, pleased to see no one in line and was invited to the counter. Ummmm, yeah. They don't do passports there and never have. I explained that I had gotten the information from the website. Still didn't do them, but what this kind lady did offer was to draw a map for me, which took me right there. I was to go right downtown Edmonton to the Canada Centre - a tall pinkish glass building. She also advised me where to park, in the underground garage. Great!


I motored right in and was off in search of the Passport Office. Once inside the building, I headed for the map to sort out where I needed to go, and bumped into someone looking for the very same thing, and he was so polite, and we headed off upstairs to the Info Booth to seek better direction. The map told you where the elevators were and little else. (save for the Info Booth). As we rode the escalator upstairs, we glimpsed a very long line...ugh...I wonder if that is the passport line.


It was. There were about 200 or more people ahead of us. Great. I'm glad I had something to eat before I went downtown, but wished that I had brought a book. However, the mood was very light, and people were chattering to their line-up neighbors about travels, passports, citizenship, and generally anything at all. The fellow in front of me was there with his wife, and 5 month old baby, and they were travelling to Rhode Island in 2 days to visit her grandmother, who has not seen the baby yet. The fellow behind me (and escalator mate) was handing in passport info for his daughter, who was travelling to Utah to attend university on a volleyball scholarship in the fall. The woman behind him was from Poland, having immigrated here over 30 years ago, and was planning to go on a cruise with a group. She is a pharmicist and used to work in the north years ago, travelling all over the NWT. We had quite a chat as the time wore on...the gal and her husband behind her were going to Europe, back to visit his native Croatia (which he insisted was no longer Yugoslavia and resented anyone calling it by that name). She worked at Blockbuster and spent a great deal of time on the phone trying to cover a shift that someone called in sick for. Bonding at it's best...


Once in line, we became very protective of it...anyone who tried to cut in line was promptly told where the end was, not understanding that it wove all the way out of the Passport Canada office, on down the corridor, around the water fountain, and back up towards the office again. Several people had camp chairs for the portion of the lineup that was not near any seating. There were about 200 or more people in front of us. I felt like I was back in university, standing in line to receive student loan papers...sigh...


2 hours later when we finally made it into the Passport Canada office space, and up to the pre-check counter, we were given a number, and told the wait from there would be at least an hour and we were free to come and go, possibly for lunch, or to use the bathroom. I went down for some greasy chicken and headed back upstairs again, only to be joined shortly after by the Polish lady. The mood inside was also light, and the security personnel were jovial, and we were all making jokes about how we would react when we finally had our number called. Apparently calling Bingo was now cliche...and one guard told us tales of people weeping, throwing themselves to the floor in full tantrum, and being escorted out for profanity. Their papers were not in order...


So, in an attempt to be original, when my number was called, I hollered out "I won!" which drew a chorus of chuckles...and I was off to wicket #5. Barely 5 minutes later I was on my way, having finished up and was informed that I would receive my passport sometime in April...


Phew...now THAT is dealt with...I simply need to wait for it to arrive...

This photo is of a passport queue in Bangalore...it looks even longer.